MobiKlinic Privacy Policy

Last updated: August 13, 2023

Mobiklinic ("we," "us," or "our") shares your concerns about maintaining the integrity and privacy of personal information collected on the internet. We are committed to protecting your privacy, and this privacy policy ("Policy") is intended to describe our information collection and dissemination practices in connection with Mobiklinic websites or any mobile or service that links to or refers to this Policy (collectively, the "Sites"). Please review the entire policy and feel free to contact us using the contact information below if you have any questions. By using the Sites, you consent to the collection, use, and disclosure of your information in accordance with this Policy.

1. Collecting and Using Your Personal Data

We collect personal data to deliver and improve our services, support Community Health Providers (CHPs), and enhance patient care experiences across the MobiKlinic ecosystem. The type of information collected depends on how you interact with our Sites and applications.

2. Information We Collect

While using our applications and Sites, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Personal Information: When you register as a Community Health Provider (CHP) and use our Sites and apps, we may collect information such as your name, contact information, and location.
Patient Information: You may enter patient data, including vaccination records, diagnosis details, and antenatal information, to deliver medical services.
Usage Data: We may automatically collect usage information, such as actions performed within our Sites and app, frequency of use, and session duration.
Device Information: We may collect details about the device you use, including hardware model, operating system, unique device identifiers, and mobile network information.

3. How We Use Your Information

Providing and improving our medical services and app functionality.
Managing user accounts and maintaining accurate patient records.
Sending important updates and administrative messages.
Analyzing usage patterns to enhance user experience and optimize performance.
Protecting the rights, safety, and security of our users and organization.

4. Disclosure of Your Information

With Other Users: Patient information may be shared with other registered users within the MobiKlinic network to support comprehensive care.
Third-Party Service Providers: We may engage third-party partners who access information solely to perform services on our behalf.
Legal Requirements: We may disclose information if required by law or necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You can control and update certain personal information through your account settings within the app. You may choose not to provide specific information, though this may limit access to some features.

7. Children’s Privacy

We do not intentionally collect personal information from children without consent. Any information related to children requires consent from parents or guardians.

8. Changes to this Privacy Policy

We reserve the right to modify this Policy at any time. Changes become effective once posted on the Sites. Continued use after changes indicates your acceptance of the updated Policy.

9. Agreement

By using MobiKlinic, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at dev@mobiklinic.com.

Mobiklinic Uganda
Plot 257, Mawanda Road
Kampala, Uganda
Telephone: +256 700 218 686
Email: dev@mobiklinic.com